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This store has earned the following certifications.
PERFORMANCE: - Stainless Steel Quality: Composed of 100% Virgin Sourced 18/8 Food Grade Stainless Steel, our insulated water bottle is designed to resist oxidation, rusting, and corrosion. Ensured to be BPA-free. - Temperature Retention: Keep your beverages cold for up to 24 hours and hot for up to 12 hours, guaranteeing you enjoy your drinks at the perfect temperature.
DESIGN: - Triple-Walled Vacuum Insulation: Our bottle is triple-walled with vacuum insulation and an inner copper plating for superior thermal retention. - Grip-Tech Powder Coating: Offers a comfortable grip that prevents slippage, making it easy to hold your bottle during and after workouts. - Variety of Sizes: Available in 64oz, 40oz, 32oz, 24oz, 18oz, and 14oz, fitting all your hydration needs. - Stylish Accents: Comes with a screw cap (100% airtight) and a bonus sports cap with straws for cold temperatures only. Expand your style options with our extensive range of Paracord Handles, Bottle Boots, and Color Replacement Caps, sold separately.
STYLE: - Customization Options: Diversify your Hydro Cell bottle with a wide array of Paracord Handles, Bottle Boots, and Color Replacement Caps, all linked for your convenience.
PROMISE: - Customer Satisfaction: At Hydro Cell, we are 100% committed to using pure base materials and ensuring production excellence. If you are not 100% satisfied, contact us directly for a refund or exchange. - Customer First: We prioritize our customers and aim to provide the best experience possible.
PURPOSE: - Social Responsibility: Your purchase supports food and water projects around the world. Hydro Cell is a mission-driven brand, providing environmentally conscious products to drive change in less fortunate areas.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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